Step by step guide to set up email on your iPhone

Email set up is often the first step in setting up a new phone; however it is also one of the most common problems on our helpdesk. So here is a step by step guide to setting up your work email on an iPhone...

Firstly launch the settings app by selecting the settings icon on your home screen. (It usually looks something like the image below)

After selecting the settings icon, you need to select Mail, Contacts, Calendars from the list. Then you will need to select Add Account followed by Microsoft Exchange.

On the next screen you will need to enter the following information:

1. Email – enter your entire email address, using all lowercase letters
2. Domain – leave this field empty
3. Username – enter your entire email address again
4. Password – enter the password for your email account
5. Description – enter a descriptive name for your account (eg. Work)

Once complete tap the next button and your device will attempt to verify your account.

If you receive an “Unable to Verify Certificate” message tap the accept button, the device will then continue verifying the account. Once complete tap the Server field, and enter in connect.emailsrvr.com

Tap the next button and the device will then try to create a secure (SSL) connection to your Exchange server. When connected, you will see check marks along your settings to confirm that the account has been verified.

Finally tap the ON/OFF buttons to select which information to synchronize with the Exchange server and then tap Save to finish.

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