Email set-up is often the first step in setting up a new phone;
however it is also one of the most common problems on our helpdesk. So here is
a step by step guide to setting up your work email on an Android phone...
Firstly launch the email app by selecting the email icon on
your home screen. (It usually looks something like the image below)
On the next screen you will be prompted to enter your full
email address and password, once you have done so press next.
On
the next screen you will be prompted to select the type of account, select the Exchange account option.
Next you will be prompted to enter your full email address
in the Domain/Username field (in some
cases a backslash may automatically be added to the beginning of your email address).
Make sure that the Use Secure Connection
(SSL) option is selected before pressing next.
Once you click next you device will start Checking Incoming Server Settings, then
on the next screen select OK to allow
it to remotely control some security features on your phone.
On the next screen you will see the Accounts Options; all you need to do is select all that apply to
you.
On the final screen you give the account a descriptive name
of your choice and then select Done.
Got an Iphone? Keep a look out for our blog on how to set up email on an Iphone. It's coming soon!
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