What are Unified Communications?

What are Unified Communications?

Unified communications (UC) is the term used to describe communications which integrate to optimize business processes and increase user productivity. UC’s optimize business processes and increase user productivity by eliminating device and media dependencies and managing flows. UC systems typically include the means to integrate real-time or near-real time unified messaging, collaboration and interactive systems; however such integration takes on numerous forms. 

Unified communications are not a single product, but a collection of components, including but not limited to the following:

• Call control & Multi-modal communications
• Presence information
• Instant messaging
• Unified messaging
• Speech access & Personal assistant
• Conferencing (audio, web & video)
• Collaboration tools
• Mobility
• Business process integration

Unified communications are purpose built to grow and change with the pace of your business, providing numerous benefits along the way. These benefits include:

We are now suppliers of both Cisco and Panasonic systems, which provide benefits such as; reducing costs, increasing productivity, diversifying the workplace and allowing for quick and effective call response.  For more information about UC’s call Practical Networks on 01723 587240.