What does Business Continuity actually mean?

What is Business Continuity?
While disaster recovery plans cover the steps businesses take to recover, in the aftermath of a disaster, business continuity describes the procedures that businesses operate in order to ensure their business essential functions can continue during and after a disaster. Business continuity plans allow organisations to enhance their ability to continue business as usual during or after significant disruptions.

3 Key Elements of Business Continuity:

Resilience:

• Redundancy
• High Availability
• Spare Capacity

It is important that business critical functions and the supporting infrastructure are engineered in such a way that they are materially unaffected by most disruptions. 

Recovery:

• Disaster Recovery

Arrangements need to be made to recover or restore business functions that fail for any reason, this is usually where you Disaster Recovery plan comes in!

Contingency:

• Protect against the unforeseen
• Multisite capability (Workplace Recovery)

As a business you need to establish the ability to cope effectively with whatever major incident or disaster that occurs, including the unexpected. Contingency preparations act as a last-resort response for if the resilience and recovery arrangements are not enough. 

What to include in a Business Continuity Plan?

A Business Continuity plan is essentially a document that contains all the critical information your business needs to stay up and running, especially in the case of adverse events. It is vital that you tailor the business continuity plan to the specific needs of your business. A good place to start is by clearly identifying and prioritising which systems and processes must be sustained and provide all the necessary information for maintaining them.

A business continuity plan should also include the following information:

• Employee contact list
• Key Supplier/Vendor information
• Key contacts/Critical telephone numbers
• Recovery Locations
• Copies of essential records
• Inventory of the company’s equipment/machinery/vehicles
• Inventory of the company’s computer equipment and software
• Disaster response plan

Plan for the Unexpected!

Businesses that do not have some form of Business Continuity or Disaster Recovery plan in place are less likely to recover from an event which causes major disruption to business. In fact over 70% of businesses involved in a major disaster either never reopen or subsequently fail shortly after reopening, often due to a lack of client confidence or customers taking their business to a competitor. 

For help creating a comprehensive business continuity plan for your business call Practical Networks on 01723 587240 or email recovery@practicalnetworks.co.uk

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What is Disaster Recovery and Why does your business need it?

What is Disaster Recovery?
Disaster Recovery is the area of security planning that refers to the specific steps that a business takes to resume normal working business in the aftermath of a disruptive event. Generally, disaster recovery plans involve a set of policies and procedures to enable the recovery of vital technology infrastructure and systems, in the aftermath of a natural or human-induced disaster. A disruptive event can be anything that hinders a business' ability to continue its normal operations, such as: a fire, power cut, crippling cyber-attacks, equipment failure, as well as other natural or physical disasters.

5 Reasons Why your Business Needs a Disaster Recovery Plan:

1. No business can continue to function without its critical data, applications and operations. Disaster recovery plans are put in place to protect against this.
2. Hardware can fail, causing service interruptions or data loss. Hardware failure can't be prevented, but you can have a plan in place to minimise the effect it will have on business operations. 
   
3. People make mistakes, human error is one of the hardest things to prevent. It is easy to accidentally delete or change important data, however it is just as easy to back up your data.
4. Nature is unpredictable, severe weather can cause unexpected disruption to business. While you can't change the weather, you can protect your business from the aftermath. 
   
5. Customers want reliable, uninterrupted service! If you can't get back up and running after a disaster customers are likely to look elsewhere for a more reliable service.

Plan for the Unexpected!

No business expects that a disaster will affect them, until it does!

Natural disasters are unpreventable and can cause a great deal of property damage and often leave some economic damage in their wake. Likewise disasters such as data loss, theft and hardware failure can have a lasting impact on your business.  However a comprehensive disaster recovery plan, tailored to your business, can protect against the loss of revenue that they leave in their wake.

For help creating a comprehensive disaster recovery plan for your business call Practical Networks on 01723 587240 or email recovery@practicalnetworks.co.uk

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Cisco BE 6000 IP Telephony System

The Cisco Business Edition 6000 is a purpose built, affordable and simple collaboration system, designed to strengthen your business relationships through improved interactions and experiences. The BE 6000 delivers end-to-end collaboration capabilities for up to 1000 users, 2500 devices, 50 sites and 100 contact center agents.

Cisco BE 6000 Features: 

• Solves complex communications challenges with one purpose-built, simple-to-use and centrally-managed platform.
• Complete service, offering end-to-end collaboration capabilities, including; voice, video, conferencing, messaging, instant messaging and presence, mobility and more, for every user.
• Differentiated communications capabilities, offering cost-effective, high-quality multiparty video conferencing, bringing employees, customers and partners closely together. 
• Simplified deployment and management, with a preconfigured virtualised server with ready-to-run virtualisation software and ready-to-activate collaboration applications. 
• Open and inter-operable architecture and innovative system transparently supports third party applications, telepresence and video endpoints.
• Scalable and highly-available platform, with the ability to grow and change with the pace of your business.

Business Benefits: 

• Improved business processes and collaboration.
• Efficient working environment that supports users on any device, from any location, at any time.
• Customisable collaboration with the flexibility to change and adapt with growth.
• Reduced operations complexity and costs with one simple solution to manage.
• Lower TCO with hardware consolidation, reduced power and cooling costs, and easy to use provisioning and administration tools.

For more information about the Cisco BE 6000 system call Practical Networks on 01723 587240 or email: info@practicalnetworks.co.uk

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